Open the door.
Matt’s personal introduction. The place, the people and return on life.
KAHAYA × Super Realty
A personal introduction from Matt. A closer look at KAHAYA. A thoughtful conversation with David and the team.
The proposed campaign, brought together for review.

Matt’s personal introduction. The place, the people and return on life.
Two villa types. Private space with a resort around it.
Ownership, payments and the questions worth asking.
01 / The email collection
One purpose per email. A single primary action. The detail lives on the project page.
Design preview uses Alex as a sample first name. HTML downloads retain CRM merge fields. Sender details, unsubscribe setup and email-client testing remain part of launch preparation.
02 / The next click
A dedicated Super Realty introduction connects Matt’s email to the existing KAHAYA experience. The photography, palette and typography follow the current V2 page.
Readers can explore the two villas, review the payment journey and understand what to ask next.
The revised film and the Super Realty enquiry destination are still required. The draft does not collect leads.

03 / After the enquiry
Proposed follow-ups for people who submit an enquiry. These drafts are separate from the database nurture.
Hi {{contact.first_name}}, David from Super Realty here. Thanks for your KAHAYA enquiry. What time and time zone work best for a call? Reply STOP to opt out.
Only after the contact explicitly requests a call and has the required SMS consent. Use a reply-capable number, respect local contact hours and stop on opt-out.
Hi {{contact.first_name}}, just following up on your KAHAYA enquiry. Is there a particular question we can help with, or would you prefer to revisit this later? David, Super Realty.
Proposed email after two business days. Cancel if a reply, booking, opt-out or active sales conversation is recorded.
04 / From review to launch
The content is ready for review. The following configuration and checks are proposed, not already installed.
| Stage | Proposed behaviour | Owner / input |
|---|---|---|
| Audience | Begin with an eligible 5,000-contact pilot. Exclude opt-outs, hard bounces, existing enquiries and active sales conversations. | Julian / David |
| Sending | Verify the reported 2,000-per-day account limit. Pace the pilot over at least three sending days if that limit applies. Reserve capacity for other account traffic. | Ujjwal + CRM access |
| Nurture | Time follow-ups from each contact’s first send. Segment by clicks, enquiries and replies. Treat opens as a supporting signal. | Ujjwal |
| Enquiry | Exit database nurture, capture source and villa interest, notify the assigned adviser, and create a follow-up task. | Super Realty routing required |
| Response | Send the acknowledgement that matches the request. Call requests and information requests have different next steps. | Sender and reply-to required |
| Review | Track delivery, bounces, unsubscribes, clicks, enquiries and booked conversations by email and cohort. | Shared campaign report |